Frequently Asked Questions

Library Cards

Who can receive a Beaufort County Library card?

Beaufort County Library cards are free to Beaufort County residents and property owners. Also included are USCB & TCL students, military, Beaufort County Government & School District employees, and residents with no address but that have a letter of sponsorship from a recognized non-profit agency. Those who do not meet the requirements for a free BCL card may purchase a card for an annual fee of $40.

 

Children ages 4 and older are eligible to receive a BCL card with parent/guardian signature.

What do I need to do to get a BCL card?

Just visit any of our five library branches or Bookmobile to fill out a quick application and present a current photo ID, along with proof that you live in Beaufort County (recent utility bill, tax receipt, current address on Driver's License, etc.).

Renewing Your Library Card

Your Beaufort County Library card must be renewed every two years. Please visit any of our locations to renew. Online renewal of library accounts is not available at this time.

Borrowing Materials & Holds

How long can I check out an item?

Most books are loaned for 3 weeks with the exception of new books and music (2 weeks) and DVDs and LaunchPads (1 week). Most items can be renewed twice; however items cannot be renewed if another customer has placed a hold on the item. 

How many items can I borrow?

You may have up to 25 items on your account at any given time (includes borrowed materials and holds). 

How many holds can I place?

If an item you want to borrow isn't available, you can place up to 10 items on hold at a time. (You may have up to 25 items on your account at any given time, which includes borrowed materials and holds.) Some popular items may have a hold list. If the item is located at another library, it will arrive at your branch library for pickup as soon as it's available.

 

How will I know when my hold is ready for pickup?

Sign up at any service desk to receive text notifications when an item is ready for pickup. You can also sign up to receive an email when an item is available and when your checkouts are overdue or approaching their due date.

What if I can't find what I'm looking for in SCLENDS?

If you are looking for an item not available from any SCLENDS libraries, please contact the reference desk at your local branch to request an Interlibrary Loan (ILL).

What is an Interlibrary Loan?

An interlibrary loan (ILL) request is a transaction where one library system borrows material from another library system. This differs from a hold request which occurs between locations of the SCLENDS Consortium. Whenever our library system or the consortium does not own a book, periodical, microfilm or audiovisual item, our registered borrowers may request these items through a nationwide network of libraries, known as the interlibrary loan service. 

Fines & Fees

My item is overdue. How much is the fine?

Overdue fines are $.20/day per item, with a $7 maximum per item. Fines are not accrued on days the library is closed. Customers can renew their items online by logging into the My Account feature.

The item I checked out got damaged. What will this cost?

Replacement fees for lost or damaged items vary. Replacement fees are based on the actual price of the item and include the cost of reprocessing the material. 

My Online Account

What is my "My Account" password?

Upon issuance of a BCL card, customers are given a temporary password. If you've misplaced your password, please see below.

How do I reset my online account password?

Customers can reset their My Account password by visiting the password reset page. Alternatively, customers can contact any of our branch libraries for assistance at 843-255-6430.

SCLENDS

What is SCLENDS?

SCLENDS, which stands for “South Carolina Library Evergreen Network Delivery System," is a consortium of 19 county libraries and the State Library that has agreed to share resources and circulating materials. SCLENDS benefits patrons by giving them access to more materials than ever before. Together, SCLENDS libraries serve the population of almost half of the state’s counties and has a collection of more than 2.75 million items.

To read more about SCLENDS, visit here.

Wifi, Computers, Printing

Do you offer free Wifi?

All of our branches offer free wifi.

Do you have internet computers?

All of our branches offer numerous public internet computers. 

Can I print from your computers?

All of our branches offer printing from our public computers. Black and white printing is available for $.10/page.

Can I print from my laptop/device?

At this time we do not offer wireless printing.

Online Resources

Do I need a password to access your Online Resources?

It depends on the resource. As always, please do not hesitate to contact our librarians for assistance. Below is a quick guide to the log in requirements of some of our resources:

ABCMouse.com Available only within library

Ancestry.com Available only within library

cloudLibrary Use your Library/SCLENDS My Account login

DISCUS Contact us for password (changes annually)

Flipster Log in with your library card number

Hoopla Create an account with your library card number

Morningstar Log in with your library card number

ReferenceUSA Log in with your library card number

Please reload

  • Facebook - Grey Circle
  • Pinterest - Grey Circle

© 2019 Beaufort County Library