COVID Operations

Library Branches Will Reopen to the Public on Monday, October 5

 

Hours effective October 5


Beaufort, Bluffton, Hilton Head, St. Helena Branches
Mondays-Thursdays, 10am-6pm
Fridays-Saturdays, 10am-5pm

Lobeco Branch
Mondays-Thursdays, 11am-6pm
Fridays-Saturdays, 11am-5pm

Bookmobiles
Will resume limited scheduled visits where applicable with contact-free, curbside delivery. Customers will not be allowed onboard.

During this phase of reopening:

  • We encourage quick, "Grab and Go" service & browsing

  • Buildings will be limited to 50% normal occupancy

  • Limited use of public computers (30 mins)

  • Curbside service will continue

  • Our volunteers can return if they choose

  • Book donations are again accepted

  • Library events and meeting room reservations remain suspended

 

We're committed to a safe reopening. Visitors and employees are required to wear a mask and practice social distancing. Please help us keep our library healthy.

Reopening details are available in Phase 3 of our Beaufort County Library Reopening Plan.

 

Library Cards

 

Can I sign up for a library card without coming in?
Yes! Visit our Get A Library Card page to sign up for a library card online. After your application has been received, a staff member will email your account number and temporary password.


When does my temporary card expire?
All temporary cards issued during the library’s closure will remain active for a set period of time. You will receive a notification when your temporary card is approaching expiration.

How do I renew my library card?

Please call your nearest branch library or request a renewal via our Contact Us form.

Due Dates

 

Due Dates
Due dates on items have been extended and fines will not accrue while our libraries remain closed.

  • Due dates for items borrowed May 31 - July 17 will be due October 19 

  • Items borrowed after July 17 will be due after October 19

  • No fines will be charged until after October 19

Book Drops

Can I return library materials to book drops?

You are welcome to return your borrowed items to our outdoor book drops at any time. Please note that your account may not reflect the returned items for approximately two weeks from the date of the return.

Holds

 

Can I place a hold?

Yes. The SCLENDS online catalog is currently available. It is no longer necessary to call the library to place new holds; however, if you have questions or would like assistance, please call your local branch library.

 

Can I pick up library materials that I have placed on hold?

Yes! If you have received a notification that your requested item is available, you may pick it up at your designated branch through our contact-less curbside service. Curbside Service is available at all five Beaufort County Library branch locations. Our staff has worked diligently to develop procedures for Curbside Service that follow social distancing protocols while effectively serving our customers.

Curbside Service

 

What is Curbside Service?

Our contact-free Curbside Service allows customers to safely pick up library materials that have been placed on hold. Each Beaufort County Library branch has a designated Curbside Pickup Location clearly marked by signage for service. View our Curbside Page

 

When can I pick up items using Curbside Service?

Please visit our curbside page for the most current information.

Branch Services

Can I use a computer or copy/scan/fax machine?
Public Access Computers and copy/scan/fax machines will be available on a limited basis when the libraries reopen on October 5. Wi-Fi is available from outside the library, accessible safely by car in the library parking lot.


Are telephone and email services available during your closure?
While our library branches are closed to the public, we are answering telephones, responding to emails, and processing online library card applications. These services will be limited by staff availability, thank you for your patience.


Are you accepting donations?
Thank you for thinking of us as recipient of your book donations! Please hold your donations until our buildings reopen to the public.

 

Library Events and Storytimes

When will you offer library events and storytimes? 

In-house programs are currently suspended until further notice. 

Meeting Room Reservations

We are not accepting meeting room applications at this time. In following state/local public health and safety recommendations, we have suspended meeting room reservations to support limitations on public gatherings. We look forward to reopening our library branches to serve our communities at a time when it is safe to do so.

Misc

 

What online resources can I access while the library buildings are closed?

Library cardholders can continue to access the library’s online resources such as Hoopla, cloudLibrary, Flipster Digital Magazines, Lynda.com Online Learning Suite, Ancestry.com Library Edition, Morningstar, ReferenceUSA, DISCUS resources, and Local History online content.

Where can I find up-to-date information about services while the library is closed?
Please visit our website frequently and follow us on Facebook for updates. If you would like to receive updates via email, please sign up for our newsletter.

 

 
 
 
 
 
 
 
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